
Mel McCormack
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Activity overview
Latest activity by Mel McCormack-
Mel McCormack created an article,
Resolving the 'Existing submitted claim is not in an actionable state' alert
Symptoms A claim with the 'Conflict Resolution Required' flag is the result of an amended note Actions 1. Use this Version Determine which claim should be billed out and hit Use this version...
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Mel McCormack created an article,
Key Phrases & Placeholders
KEYPHRASES Key phrases are a great way to improve your efficiency with documentation. You can save key phrase at ANY time. If you find yourself typing the same phrase over and over, use the steps...
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Mel McCormack created an article,
Note PDF preview
You can now preview what your note pdf report will look like before you lock the note. This preview will show all SOAP sections that are filled out. To open the note preview click this icon in the...
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Mel McCormack created an article,
Authorization warnings on appointment popup
The appointment popup now features the same detailed authorization messages seen when starting a new note on a case. To see the message, hover over the “Auth” badge. These messages will tell you wh...
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Mel McCormack created an article,
Schedule option filters
All users within your site have access to all calendars for your practice regardless of Clinics they are assigned to in the Settings Tab. Calendars are organized Vertically by STAFF member, and th...
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Mel McCormack created an article,
Hide canceled appointments
You can choose to hide cancelled appointments using the toggle in the top right of the calendar. Turning this 'on' will hide all appointments with a status of canceled, late cancel, or no show and ...
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Mel McCormack created an article,
Set default calendar view
Users can save a default view of their calendar, to reduce clicks needed when loading the calendar used most often. To save your default calendar view, first adjust all options to your preferred se...
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Mel McCormack created an article,
Delete appointment
Appointments can be deleted using the delete icon, circled in green, in the far right corner of the appointment box. Appointments are not recoverable once deleted. Once you have clicked the d...
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Mel McCormack created an article,
“Smart” Waitlist
When scheduling an appointment and selecting “Add from waitlist”, Stride will automatically filter the waitlist based on the selected date, day of the week, location, and clinician to filter result...
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Mel McCormack created an article,
Waitlist Filtering & Sorting
All columns on the waitlist are filterable and sortable. You can refine appointment requests based on where/when patients want to be seen and which therapist(s) they want to be seen by. You can al...