Michi Macias
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Activity overview
Latest activity by Michi Macias-
Michi Macias created an article,
How To Send a Claim To Insurance When Patient Was Originally Cash Pay
If the patient was originally Cash Pay and would like to switch to their insurance instead, you will need to add the insurance to the patient's chart and case. Managing, Editing & Syncing Insuranc...
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Michi Macias created an article,
PR Mismatch
What is PR Mismatch? A PR Mismatch occurs when there is a remaining balance on a claim that hasn’t been properly accounted for after adjudication. In other words, the system is unable to categorize...
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Michi Macias created an article,
Date Override Feature
To adjust a therapist's availability on days they are typically unavailable—or to block their calendar for an extended period—you can use the Date Override feature within the Schedule settings. S...
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Michi Macias created an article,
Voiding a Claim
While voiding a claim is uncommon, you may need to do so for the following reasons: Incorrect Information: A claim was submitted with errors, such as the wrong Date of Service (DOS) or incorrect r...