Michi Macias
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Recent activity by Michi Macias-
PR Mismatch
What is PR Mismatch? A PR Mismatch occurs when there is a remaining balance on a claim that hasn’t been properly accounted for after adjudication. In other words, the system is unable to categorize...
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Date Override Feature
To adjust a therapist's availability on days they are typically unavailable—or to block their calendar for an extended period—you can use the Date Override feature within the Schedule settings. S...
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Voiding a Claim
While voiding a claim is uncommon, you may need to do so for the following reasons: Incorrect Information: A claim was submitted with errors, such as the wrong Date of Service (DOS) or incorrect r...