Kerrianna Neilson

The Intelligent Waitlist uses AI to automatically fill open slots in your schedule. This AI-powered feature monitors availability in real time and sends automated messages to waitlisted patients—ma...

Intelligent Waitlist Set up:  Once your DNS is configured, we need to make the Intelligent Waitlist live in your site. You will need to complete the following steps which are crucial to getting th...

Waitlist Settings: Settings can be adjusted from within your PRM Suite. Descriptions of each setting can be found by hovering over the info icon next to each setting within the suite:  and also bel...

Stride Feature ReleaseJuly 17th, 2025 Attending/Referring Provider Updates You can now view a patient’s assigned clinician and referring provider from within the note.  The attending clinician can ...

Attending/Referring Provider Updates  Attending Clinician is determined by the clinician who completed the last POC update. If a patient has not yet been seen for an Initial visit, the attending pr...

You can check the status of all claims marked as Incomplete on the Billing tab at the same time.   Depending on the number of incomplete claims, the process may take some time to complete. You can ...

INITIAL EVALUATION CODES: 97161: PHYSICAL THERAPY EVALUATION: LOW COMPLEXITY, REQUIRING THESE COMPONENTS: A HISTORY WITH NO PERSONAL FACTORS AND/OR CO-MORBIDITIES THAT IMPACT THE PLAN OF CARE; AN E...

This article will help answer the following common questions: When should I use an Initial Evaluation vs. Re-Evaluation? What is the difference between a Re-evaluation and a Progress Note? What is ...

Missing and Draft Notes can be tracked in the Reporting Tab of Stride. In Stride, Missing and Draft Notes are defined as:  MISSING NOTE: Any past appointment on your schedule that lacks either 1. A...

Stride Feature ReleaseJune 11th, 2025Custom Patient Tags You can now create and add custom tags to each patient throughout Stride to help your team easily identify and track important aspects of a ...