Stride Feature Release
December 10th, 2024
Guarantor Information on Patient Chart
The patient chart now has a section to add and view guarantor information for minors or any other patient who has a separate party responsible for their care.
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The chart’s left panel shows the guarantor’s name if present:
Clicking on the name will bring up the details of the guarantor:
The guarantor information is located under “More” on the patient chart and can be edited there.
Mark Claims as On Hold (Stride Internal Billing Only)
Claims in any status can now be marked as “On Hold”. This new feature can be used as an organizational tool to mark claims that will not be actioned on for a period of time.
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A held claim will present on the claims table with a yellow square information icon. When you hover over the icon, you will see a hold reason and description:
A hold can be added or removed from a claim in bulk or individually. There is a preset configurable list of hold reasons such as “Waiting For Review”, “Resubmitted Externally”, and “Pending Appeal”. In addition you can add custom text to the Hold Details text box.
On each claims table you can filter for just the “On Hold” or “Ready” claims using the new external table dropdown:
There is a new tab that shows you all of your held claims across the different buckets in Stride.
If you try to take action on a held claim, the system will inform you of the held claim and skip over it when performing the bulk action.