Kerrianna Neilson

Reengage campaigns are designed to reconnect with patients who have not visited your clinic recently and help encourage them to return to care, improve treatment compliance, and reduce patient drop...

To configure Appointment Type Cash Rates, you must have Site Admin access. Navigate to Settings > Schedule. Each Appointment Type includes a Cash Rate and Charge Type column. First, enter the desir...

Within Payer Settings, Site Administrators have access to Diagnosis Code Rules, which help ensure claims meet payer-specific requirements and reduce the risk of denials.Diagnosis Code Payer Rules: ...

Site Administrators have the ability to manage CPT Codes directly within their site under the Settings Tab in Stride. This feature allows Administrators to add new CPT Codes to their site, and arch...

Staff members can be reordered on a location calendar in StrideWhen hovering over a clinician name on a location calendar, you will see a “Drag and Drop” icon appear.   By clicking and holding on t...

If you Courtesy Bill for your patients, you will want to follow the steps below: Once the patient info has been received and you complete the insurance verification process through pVerify button w...

Coinsurance EstimationYou add the Estimated Patient Responsibility for Coinsurance directly in the Insurance Details section of the Patient Chart. Once entered in the Est. Coinsurance field, the am...

 Appointment Details Alerts  Appointment popups will show alerts for patient’s deductible (ded.), out-of-pocket (OOP) maximum, insurance visit limits, and case max visits. When hovering on these al...

To launch the Self Check-In Kiosk, you will receive a unique URL to activate the Self Check-In Kiosk on a dedicated device selected by your practice. For security and functionality, the kiosk URL c...

Self Check In Process:  The patient will be asked to enter the following information: First Name, Last Name, and Date of Birth.  Step 1: Summary of Check InThe Check in Process will search only th...