Kerrianna Neilson

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Activity overview

Latest activity by Kerrianna Neilson
  • Kerrianna Neilson created an article,

    Custom Patient Tags

    Custom Patient Tags can be created and added to patients throughout Stride. Custom tags can be configured to be visible in different sections of Stride including the Calendar, Patient Chart, and Cl...

  • Kerrianna Neilson created an article,

    PRM: Intelligent Waitlist

    The Intelligent Waitlist uses AI to automatically fill open slots in your schedule. This AI-powered feature monitors availability in real time and sends automated messages to waitlisted patients—ma...

  • Kerrianna Neilson created an article,

    Intelligent Waitlist Set Up

    Intelligent Waitlist Set up:  Once your DNS is configured, we need to make the Intelligent Waitlist live in your site. You will need to complete the following steps which are crucial to getting th...

  • Kerrianna Neilson created an article,

    Intelligent Waitlist Settings

    Waitlist Settings: Settings can be adjusted from within your PRM Suite. Descriptions of each setting can be found by hovering over the info icon next to each setting within the suite:  and also bel...

  • Kerrianna Neilson created an article,

    July 17th, 2025: Attending Referring Provider Updates, Bulk Check for Incomplete Claims

    Stride Feature ReleaseJuly 17th, 2025 Attending/Referring Provider Updates You can now view a patient’s assigned clinician and referring provider from within the note.  The attending clinician can ...

  • Kerrianna Neilson created an article,

    Attending Clinician and Referring Provider

    Attending/Referring Provider Updates  Attending Clinician is determined by the clinician who completed the last POC update. If a patient has not yet been seen for an Initial visit, the attending pr...

  • Kerrianna Neilson created an article,

    Bulk Check For Incomplete Claims

    You can check the status of all claims marked as Incomplete on the Billing tab at the same time.   Depending on the number of incomplete claims, the process may take some time to complete. You can ...

  • Kerrianna Neilson created an article,

    FAQs: CPT Code Index

    INITIAL EVALUATION CODES: 97161: PHYSICAL THERAPY EVALUATION: LOW COMPLEXITY, REQUIRING THESE COMPONENTS: A HISTORY WITH NO PERSONAL FACTORS AND/OR CO-MORBIDITIES THAT IMPACT THE PLAN OF CARE; AN E...

  • Kerrianna Neilson created an article,

    FAQs: Initial Eval, Re-Eval, Progress Notes & Certification Periods

    This article will help answer the following common questions: When should I use an Initial Evaluation vs. Re-Evaluation? What is the difference between a Re-evaluation and a Progress Note? What is ...

  • Kerrianna Neilson created an article,

    Missing & Draft Notes

    Missing and Draft Notes can be tracked in the Reporting Tab of Stride. In Stride, Missing and Draft Notes are defined as:  MISSING NOTE: Any past appointment on your schedule that lacks either 1. A...