Kerrianna Neilson

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Activity overview

Latest activity by Kerrianna Neilson
  • Kerrianna Neilson created an article,

    Reordering Staff on Location Calendar

    Staff members can be reordered on a location calendar in StrideWhen hovering over a clinician name on a location calendar, you will see a “Drag and Drop” icon appear.   By clicking and holding on t...

  • Kerrianna Neilson created an article,

    Courtesy BIlling

    If you Courtesy Bill for your patients, you will want to follow the steps below: Once the patient info has been received and you complete the insurance verification process through pVerify button w...

  • Kerrianna Neilson created an article,

    Coinsurance Estimation

    Coinsurance EstimationYou add the Estimated Patient Responsibility for Coinsurance directly in the Insurance Details section of the Patient Chart. Once entered in the Est. Coinsurance field, the am...

  • Kerrianna Neilson created an article,

    Accumulator Trackers & Appointment Alerts

     Appointment Details Alerts  Appointment popups will show alerts for patient’s deductible (ded.), out-of-pocket (OOP) maximum, insurance visit limits, and case max visits. When hovering on these al...

  • Kerrianna Neilson created an article,

    Self Check in Kiosk: Set Up

    To launch the Self Check-In Kiosk, you will receive a unique URL to activate the Self Check-In Kiosk on a dedicated device selected by your practice. For security and functionality, the kiosk URL c...

  • Kerrianna Neilson created an article,

    Self Check In Kiosk Process

    Self Check In Process:  The patient will be asked to enter the following information: First Name, Last Name, and Date of Birth.  Step 1: Summary of Check InThe Check in Process will search only th...

  • Kerrianna Neilson created an article,

    November 5th, 2025: Coinsurance Estimation

    Stride Feature ReleaseNovember 5th, 2025Coinsurance EstimationYou can now manually add the Estimated Patient Responsibility for Coinsurance directly in the Insurance Details section of the Patient ...

  • Kerrianna Neilson created an article,

    New PRM Feature: Birdeye Reviews Core AI

    Introducing Birdeye Reviews Core AI – Now Part of Our PRM SuiteWe’re excited to announce the addition of Birdeye Reviews Core AI to our Patient Relationship Management (PRM) Suite. Birdeye is a pow...

  • Kerrianna Neilson created an article,

    Birdeye Set Up: Core Review AI

    1. Connect social accounts:   2. Set-up Reply Templates & Auto Responses:  3. Add review sites:  4. Create a Widget to use for your website:   5. Create Auto-Share Rules to linked social accounts:    

  • Kerrianna Neilson created an article,

    October 22nd, 2025: Automatically Delete Remaining Appts at Discharge

    Stride Feature ReleaseOctober 22nd, 2025 Automatically Delete Remaining Appts at Discharge You can now delete any remaining scheduled appointments associated with a case at the time of discharge. T...