Lauryn Adkisson

This is an option for additional security within Stride and can be set up within the Settings tab: Please keep in mind, the user must have the "Site Administrator" permission turned on to be able t...

Dynamic Campaigns  Create A Dynamic Campaign: Click on the "PRM" tab within Stride (User must have the "Campaigns Administrator" permission turned on within the Settings tab) Click the "+" button i...

Birthday Campaigns are a special type of Campaign that are set up to go out to patients on their Birthday, based on the birth date that is listed within their chart in Stride. To ensure the Birthda...

Campaign Types Dynamic: These campaigns can have multiple steps and will continuously enroll patients in the campaign based on the triggers that are set up. Fixed: This is designed as a one-time...

Fixed campaigns are designed for communication that is needed to be a one-time blast to patients. Fixed campaigns can be utilized to communicate a particular message quickly and efficiently. Fixed ...

NPS Survey: NPS Survey campaign types are designed to collect customer feedback through Net Promoter Score (NPS) surveys. NPS is a customer loyalty metric that gauges how likely a customer is to re...

Creating Charges in Stride In Stride, charges can be created in three ways: By clicking on the patient’s appointment on the Calendar From within the patient’s chart under the Charges section F...

Stride Billing Clients can create and send electronic patient invoices via email, text, or paper directly from the Reports Center. Clients who are not utilizing Stax Integrated Card Processing for ...

We always recommend utilizing pVerify to aid in setting up a patients benefits information within the chart. However, we understand that not all practices will elect to utilize this integrated feat...

Please see the link below to access other featured articles within our Zendesk Support Guide for Front Office Staff:  https://stridetherapy.zendesk.com/hc/en-us/categories/37283656708883-Front-Offi...