If your practice has chosen to utilize Comprehend AI, each clinician who was registered for an account will receive an email from Comprehend with instructions and training materials to get started. If you did not receive an email, please first check your spam folder first and then reach out to support@stridethera.com if additional assistance is needed.
Getting On-boarded with Comprehend:
Each provider who has signed up for Comprehend will receive an email with set up instructions, as shown below:
Please follow the steps outlined within this email (example above) to get your account set up, and make sure to download the Comprehend extension to your Chrome browser. Once the extension is added to your browser, you can open it up while in Stride to begin dictating information into your notes.
Comprehend AI has the ability to learn over time for each user, and certain prompts can be provided within the Comprehend app itself based on each user's personal documentation preferences. We recommend starting with a Test Patient in Stride first while you begin navigating the platform.
Stride Comprehend AI Demo:
Below are some articles from Comprehend that will help as you begin utilizing the product within Stride's platform:
- Customizing Your Notes: Adjust Format, Style, and Tone to Fit You
- Information Being Placed in the Wrong Section of My Note: How to Resolve It
- Comprehend Can't Hear You? Steps to Test & Fix Microphone Access
For specific questions about Comprehend such as set up, changing settings, or getting oriented, please feel free to reach out to the Comprehend Support team directly by emailing support@comprehendpt.ai.