Kerrianna Neilson

Claims in any status can now be marked as “On Hold”. This feature can be used as an organizational tool to mark claims that will not be actioned on for a period of time.   A held claim will present...

Stride Feature Release December 10th, 2024   Guarantor Information on Patient Chart The patient chart now has a section to add and view guarantor information for minors or any other patient who has...

CREATE PACKAGE:  To Create a Package Go to Settings > Packages. Use the + in the top Right corner to create a new package.  Enter the following information: Package Name Duration (Days/Months) Vis...

To refund a payment within Stride go to Patient Charge > MORE > Charges > All. Next, Click the DOS to open the Charge. Once the DOS is clicked, the following pop-up will open, and you should click ...

For prepaid cards without a date of service provided there are two options: Add credit balance with the prepaid card Go to the patient’s credit balance and click the + to add funds Select Card as ...

Go to Setting > Payers . Find the Payer you wish you edit and click the three dots to the right of the payer, and select "edit". Next, select "Compliance/Billing Rules:     Then, you will see thi...

Settings > Payers. Find the payer you wish to edit by clicking the three dots to the right of the payer, and click edit. Go to "compliance and billing rules" tab.  Scroll to the bottom to find Dash...

Go to Settings > Payer. To review/update settings for a payer, go into your payers here: and then click the three dots to the right of the payer you wish to change. Select "edit" and then go to t...

You can create an amendment to edit the diagnosis code and generate a separate claim. You can also add to the diagnosis code from the claims queue by clicking on the DOS and updating it here prior ...

Printer Alignment Guidance for HCFA Forms: Printer instructions: The system creates the CMS-1500 as a PDF to the exact dimensions of the claim form. If you are printing the No Line format onto a CM...