Stax Portal / Fee Statements
You can single sign-on into Stax’s portal from Stride by going to Account > Stax > Go to Stax. Under Reports you can review various reports Stax produces, including Fee Statements. You can also review any Credit Card disputes under the "Disputes" tab. Additionally, if a payment was taken from within Stride for a Credit Balance, a refund can be issued to the original form of payment from within the portal by searching for the patient's name under "Payments." Note: to single sign-on from Stride into Stax the user must have Payment Administrator turned on.
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Please see this article for more information on how to turn on the Payment Administrator Permission: https://stridetherapy.zendesk.com/hc/en-us/articles/37506551694995-Add-Staff-Member