Lauryn Adkisson

Note: This only applies to WebPT clients who received a full export from WebPT. If you did not receive a full data export from WebPT, this article will not apply to your practice.  Notes and eDocs ...

Once the claim is moved into the Claims tab, click on the DOS > Actions > Submit   Click on the Payer: Once you click on the Payer, select the override check box shown below:    Once you mark as...

Stride Billing Clients can create and send electronic patient invoices via email, text, or paper directly from the Reports Center. Clients who are not utilizing Stax Integrated Card Processing for ...

Note: Once a note is started, Stride will not delete/override any information that has already been added into a section. If you have already entered information into the IE prior to the patient su...

1) Create a charge for the same amount as the credit balance 2) When creating the charge, select ‘Other’ as the payment type. 3) Ensure the payment is collected from the Credit Balance 4) After cre...

You can modify your margins for your Patient Statements in Stride by going to Settings > Patient Statements > Envelope. However, Stride preloads the appropriate margins for patient statements in fo...

This feature only applies to clients who have chosen to participate in our inbound faxing feature through Stride's integration with Documo. This feature is no additional cost to Stride Clients.If y...

How to Create/Modify Intakes for your Practice: Stride includes a feature to populate the IE from a patient’s previous intake, and here is a video demonstration of this feature: https://www.loom.co...

Stax Portal / Fee StatementsYou can single sign-on into Stax’s portal from Stride.  Select your initials in the top right corner > Account Stax > Go to Stax Please note, you must have the Payment A...

Before submitting claims for the first time, you must add a fee schedule for your practice’s procedure codes in Stride.You can either set a single fee schedule for all payers or create separate fee...