Note: This only applies to clients using Stride's Integrated Billing Platform. If you are not using this feature, this article will not apply to your practice.
Here is a link to this location in Stride: https://app.stridethera.com/billing/claims/billing-queue
When you are ready to send claims out for submission, you can do this from the Billing tab. You will likely have some claims that are "Flagged" where information needs to be updated prior to sending them out
Next Steps:
- Review claims that were flagged for missing demographic information such as: address, insurance details, and expired/required authorization
- Once the correction has been made, click on the DOS > Refresh Claim Info to clear out alerts that have been resolved
See below for a video demonstration on updating and refreshing claims: