Appointment Details Alerts
Appointment popups will show alerts for patient’s deductible (ded.), out-of-pocket (OOP) maximum, insurance visit limits, and case max visits. When hovering on these alerts you will see the current amount remaining until the threshold is reached.
These alerts will appear in red, yellow, and green based on the status. Spend Accumulators are deductible and out-of-pocket maximum. Visit Trackers are insurance visit limits and case max visits. If Auth is present or required on a case, Auth Alerts will always be present to the far left. More information on Auth Alerts can be found here.
- Red: this is an important alert that needs to be taken into consideration
- Spend Accumulators: >$400 remaining
- Visit Trackers: 0-2 visits remaining
- Yellow: this alert has no immediate action, but should be monitored
- Spend Accumulators: $1-$400 remaining
- Visit Trackers: 3-5 visits remaining
- Green: this alert is not critical at this time
- Spend Accumulators: $0; has been met
- Visit Trackers: 6+ visit remaining