Lauryn Adkisson

Note: This article applies to clients who are coming to Stride from any EMR other than WebPT. Below you will find a list of things that are commonly provided to us from a manual EMR export. Additio...

Note: This only applies to clients using Stride's Integrated Billing Platform. If you are not using this feature, this article will not apply to your practice.   Here is a link to this location in ...

Within Stride, there are several buttons available to you to help you throughout the note writing process. These options will be displayed in the upper right-hand corner of the note itself as shown...

Do Not Honor - Card Issuer Decline / Suspected fraud. Please try a different payment method or have customer call their bank.   AVS Rejected - Fail for Address verification/ Wrong address informati...

Once notes are signed by the therapist, claims will will go to the Billing Queue for review. When are ready to submit claims, you will do so from the Billing tab. The direct link is here: https://a...

Note: This only applies to WebPT clients who received a full export from WebPT. If you did not receive a full data export from WebPT, this article will not apply to your practice.  Notes and eDocs ...

Once the claim is moved into the Claims tab, click on the DOS > Actions > Submit   Click on the Payer: Once you click on the Payer, select the override check box shown below:    Once you mark as...

Stride Billing Clients can create and send electronic patient invoices via email, text, or paper directly from the Reports Center. Clients who are not utilizing Stax Integrated Card Processing for ...

Note: Once a note is started, Stride will not delete/override any information that has already been added into a section. If you have already entered information into the IE prior to the patient su...

1) Create a charge for the same amount as the credit balance 2) When creating the charge, select ‘Other’ as the payment type. 3) Ensure the payment is collected from the Credit Balance 4) After cre...