Creating Charges in Stride
In Stride, charges can be created in three ways:
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By clicking on the patient’s appointment on the Calendar
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From within the patient’s chart under the Charges section
- From the speed dial located in the lower right-hand corner in Stride
Payment Types and Charge Rules
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Deductible, Copay, and Coinsurance payment types allow only one charge per Date of Service (DOS).
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To add additional charges for the same DOS, use the "Other" payment type.
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"Other" allows a manual entry of any DOS and is suitable for non-standard charges like products or wellness fees
Modifying Charges
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Charges cannot be deleted once any payment has been collected.
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However, they can be zeroed out:
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This retains the transaction history
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Payments can be refunded to the credit balance and reapplied to another charge or DOS.
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Payments can also be refunded to the original form of payment by clicking on the DOS and selecting "refund."
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Managing Multiple Charges
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Multiple charges for the same case can be created on the same screen
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For multiple cases, it's best to create charges from within the patient’s chart at Charges > All
Related Articles:
Refund Patient Payments in Stride
Stride Check In Process: Payment/Outstanding Charge
Watch how: